About us
FACTS
XAL USA produces luminaires and lighting systems for retail, office, hotel and residential spaces. XAL USA was incorporated in 2000 and is headquartered in New York City.
We are proud to showcase our 85,000 square foot facility in Oxford Connecticut. Truly exhibiting our mission of European design, manufactured in America.
At XAL USA we focus on vertical integration, our factory is home to our Production, Quality, R&D, Marketing, and Customer Service teams. We are able to streamline our processes and ensure short delivery times across the continent.
MISSION STATEMENT
It is our objective to develop lighting solutions that are extraordinary in terms of technology and design. Therefore, research and development are just as integral as first-class know-how in production and logistics. These competences enable us to respond flexibly to our customers’ requirements and realize specially tailored solutions quickly and efficiently.
Quality
Quality to us isn't just a one-time check.
From the moment material comes through our doors, it is thoroughly inspected to ensure our products will be built with consistency and meet our rigorous standards.
We are also proud to utilize a 100% outgoing product quality inspection. We audit the illumination, dimming, color temperature, color rendering index, and exterior finish. You can be positive every fixture that leaves our facility has been thoroughly tested and approved before it was packaged.
Warehouse
An efficient factory requires cleanliness, organization, and motivated employees to perform at the highest level.
Our factory exemplifies these standards. Our employees are hard-working, organized, and proud of their work. As reflected in our spotless warehouse.
Warehouse
An efficient factory requires cleanliness, organization, and motivated employees to perform at the highest level.
Our factory exemplifies these standards. Our employees are hard-working, organized, and proud of their work. As reflected in our spotless warehouse.
Electronic Production
One of XAL USA's key differentiators is our in-house electronic production department.
We utilize separate surface mount technology lines for assembling all of our circuit boards. One line is utilized for high quantity production runs, while the other has the flexibility to work on many unique and customized boards.
By bringing these capacities in-house, it allows us to be agile and flexible, whether you need 10,000ft of BASO, or a small customized order, we have the resources and capabilities to get it done.
Milling
A mechanical manufacturing department needs state of the art machines and skilled CNC tradesmen to properly utilize them.
XAL USA uses the highest quality machines in order to ensure our cuts, holes, slots, and grooves are accurate every time.
An inch here or there can make a big difference on site, with this in mind, we ensure our machines have precise tolerances less than a fraction of a millimeter.
Milling
A mechanical manufacturing department needs state of the art machines and skilled CNC tradesmen to properly utilize them.
XAL USA uses the highest quality machines in order to ensure our cuts, holes, slots, and grooves are accurate every time.
An inch here or there can make a big difference on site, with this in mind, we ensure our machines have precise tolerances less than a fraction of a millimeter.
Welding
Our welding department is another pivotal addition to our capacities. We weld all of our SHAPES, VELA EVO, and HEXO EVO product lines in-house.
Once our profiles are bent, we have to accurately trim the excess and weld the part(s) together. We are continually adapting and adding to our manufacturing repertoire.
We look forward to showing you all that we can do!
Service
At XAL USA we pride ourselves on our committed service to you.
Our office and factory in Oxford, CT is home to both our Customer Service and Aftersales Service departments.
In addition, we have an office and representatives on the west coast to ensure we are here to help across the continent despite a time zone difference.
Our service department can be reached by emailing:
This email address is being protected from spambots. You need JavaScript enabled to view it.
or by calling:
(203) 262-9990
We are always here for you with any questions or concerns.
